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What Is The Service Innovation Process?

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Service innovation, a concept often overlooked and misunderstood, holds immense potential for those operating within the business sector. If you are curious to delve deeper into this fascinating topic, buckle up as we embark on a journey to unravel the intricacies of service innovation. Understanding the Concept of Service Innovation Process The service innovation process encompasses various aspects, such as the development of new or improved service products and innovation within service delivery. While service products may incorporate technological features, they are distinct from "technological innovation." Service design and the creation of new services are closely intertwined with this notion of the service innovation process . It involves innovative approaches to planning and creating services, be it through service delivery system advancements or service product innovations. These innovations can be technology-driven, technique-based, expertise-driven, or even involve ...