Customer Experience and Innovation Agility course – MITID Innovation
About this Course Learn how customer experience innovation is changing business practices to meet customers’ changing perspectives. The best companies understand that the most sustainable form of differentiation is Customer Experience Innovation. To, win today, companies need to create innovative personalized customer experience beyond just an operational excellence mindset. This program is specially curated to provide holistic experiential learning on how to create innovative customer experiences. Learn Customer Experience Innovation framework and practice how to optimize, align and innovate your customer experiences journey. Meet your Instructor Fast-paced business entrepreneur is adept at scaling up technology startups. Deep experience and passion in setting up Global Technology Centers driving digital transformation, establishing new competencies, creating a working culture fostering innovation, learnability, respect, trust & happiness. Skilled in meeting emerging technology tr...